Privacy Policy

1. Introduction

VisionApp Solutions S.L. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Vision.app platform and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, such as:

• Name and contact information (email, phone number)
• Account credentials and profile information
• Medical history and vision-related data (with your explicit consent)
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you use our services, including:

• Device information and browser type
• IP address and location data
• Usage patterns and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our vision testing services
• Process and analyze vision test results
• Communicate with you about your account and our services
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist our operations (under strict confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing
• Restriction of processing

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings or our cookie consent tool. For more detailed information, please see our Cookie Policy.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: